Gpg call center & bpo solutions

Free your company’s potential
Spread your wings to infinite possibilities

We provide high-quality inbound and outbound call center services across Europe and beyond.
For clients who require additional scalability, we also offer a hybrid AI-powered voice solution built on our proprietary Lunaravox platform.

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Our Services

Our Story – a multilingual contact center, offering the ultimate cost-effective B2B solutions since 2007.

CALL CENTER SERVICES

Multilingual Inbound and Outbound call center services:

Inbound
Outbound
Customer Support Service
Chat Management

BPO & KPO NEARSHORING

Our services include data entry, document management, online and social media monitoring projects as well as handling any type of BPO or KPO campaigns:

BPO & KPO
Data Entry
Media Monitoring
Accounting Outsource

WEB AGENCY

We fully support your requirements with our experienced and professional multilingual teams:

Web Content Moderation
Community Management
Online Reviews (Writing reviews)

Do what you love. Outsource the rest!

GPG is specialized in offshore outsourcing and providing a wide range of Call Center, BPO and KPO solutions

GPG has been active in the outsourcing market and has been providing Call Center and BPO/KPO services for over 12 years, thus having had the opportunity to successfully work with the largest European companies as well as SMEs and SMIs.

GPG offers services in most European languages and focuses on being able to offer this MULTILINGUALISM to our Clients and allow them to manage their multilingual files from a single provider.

GPG has flexibility in its DNA to adjust its services to the needs of its Clients, whether in relation to languages(MULITILINGUISM), schedules (24/7/365), the number of operators (SCALABILITY) or the requested services.

Firstly GPG ensures the safety and security of our staff on our various sites, as well as IT and legal security for our Clients, in particular, GPG has updated its processes to comply with all GDPR regulations.

Are you our next partner?

Then here are some of the many benefits you can expect from working with us:

Solid experience in providing near-shoring support since 2007
Multi-channel & multilingual services
Effective management models and processes
High quality management approach
Qualified labor force
Low HR & operational costs
Cultural proximity to European countries

Cut down costs! Our services are of the highest quality allowing your organization to focus on its core mission.

Let us help you thrive, without compromising your budget!

GPG offers its Clients flexibility in its support processes so that our services are tailored to their needs. We take the time to thoroughly understand target audiences before recommending delivery options that are enhanced by our extensive experience in the industry.

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Why outsource with GPG?

For any organization that chooses nearshore support their principal goal is to focus on core activities while achieving operational efficiencies and economies of scale from their service provider. We guarantee to unlock your company’s potential and help you spread your wings to infinite possibilities.

Quality outsourcing is all GPG is about!

Multilingual contact center

Our philosophy includes "excellence in customer service by focusing on details". Our goal is to become out client's trusted partner, for long term engagement. GPG is able to cope with large volume multilingual workloads, at scales that augments a competitive advantage for our clients.

We're here to make your life easier

GPG’s main facility is located in Chisinau, Republic of Moldova, and we are expanding into a wider region of Southeast Europe and the Balkans as well as to the Philippines and Cameroon in response to our Clients’ needs and requests.

Address

22/1 Grigore Vieru blvd., 3rd floor, office 01-02, Chisinau, Republic of Moldova, MD2005

Phone

+373 68 366 144, +373 22 011 271

Email

[email protected]

Our partners

Find Out More

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