Evolution of Outsourcing to Current and Future Trends

Evolution of Outsourcing to Current and Future Trends

It has long been a challenge for companies to find ways to boost their market share and profits by exploiting their competitive advantage. For most of the 20th century, companies were modeled after large, integrated companies that owned, managed, and controlled their assets directly. 

Diversification was the rallying cry of the 50s and 60s to broaden corporate bases and profit from economies of scale.

Although there was a need for various layers of management to expand, US companies expected profit protection through expansion.

In the 1970s and 1980s, organizations attempting to compete globally were handicapped by bloated management structures that caused a lack of agility. 

What Is Outsourcing? 

The definition of outsourcing is “the strategy of using outside resources to perform activities which would normally be managed by internal personnel.”.

Additionally, outsourcing is sometimes referred to as “facilities management,” which is the strategy of outsourcing important business functions to specialized and efficient outside providers. 

It is common today for companies in the United States to hire contractors for specific tasks or level off-peak and tough workloads and form long-term relationships with firms whose expertise complements their own.

A number of large companies have developed this approach to increase their flexibility and creativity by concentrating on their core business.

This process required identifying critical business processes and deciding which could be outsourced.

Why Do Companies Outsource?

Here are some of the most common reasons:

  • Controlling and reducing operating costs
  • Improving the focus of the host company
  • Benefitting from world-class capabilities
  • Allowing internal resources to be used for core functions.
  • Filling the internal team’s skill gaps.
  • Partnering up with a company to share risks

In the past, cost reduction and headcount reduction were the main reasons for outsourcing.

As the world changes, today’s drivers are often more strategic and focus on bringing value-adding activities inside an organization, where an organization can take full advantage of its own core competencies.

Shifting the Focus

Those businesses that choose to outsource have experienced multiple changes in the past decade. Their focus has changed in many ways.

Outsourcing and its benefits have changed the way organizations perceive them. Historically, the original idea of collaborating with third-party companies and teams was based on productivity.

Companies are also delegating more core areas and roles to external groups that are reliable and trustworthy.

Many high-end businesses now outsource some of their high-tech processes.

The Future of Outsourcing Is Today!

Global outsourcing is growing rapidly and delivering results. Outsourcing has never been more popular, and there is no indication that our industry will slow down.

As start-ups and big businesses alike rely on outsourcing services for competitive advantages, outsourcing services continue to grow in popularity.

The majority of predictions suggest their choice is likely to succeed.

Based on our findings, outsourcing has evolved beyond cost reduction to be an effective way for companies to access talent and capabilities, gain more flexibility, improve their business model, and accelerate innovation, especially in the IT sector.

Clients are looking for trustworthy outsourcing partners like GPG who provide customer-centricity and progress with current and future technological innovations such as automation, AI, etc., by leveraging digital transformation. Additionally, businesses are willing to streamline costs and collaborate in a way that drives value.

Source: Evolution of Outsourcing to Current and Future Trends 2022 (


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