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by | Mar 16,2020
It’s never a bad time to improve your marketing strategies. With a new year just around the corner—and a whole new decade, at that—everyone is making resolutions to better their lives and their businesses. What better time to resolve to increase engagement and action wi...
by | Mar 09,2020
Social media has absolutely revolutionized the many ways that brands can market to potential buyers. Through the ability to reach vast numbers of people, exposure to new brands is now easier than ever. Brand communities give products and their makers a chance to cultiva...
by | Feb 26,2020
Data mining is not a new term, but for many people, especially those who are not involved in IT activities, this term is confusing Nowadays, organisations are using real-time extract, transform and load process. In this way, users can warehouse data smoothly and w...
by | Feb 12,2020
From finding prospects and communicating with clients to managing the team, there are a number of tools out there to help make sales and marketing managers’ life easier! Here are some of the top tools we’ve found for sales and marketing managers: Salesforce Sale...
by | Feb 10,2020
With Global Business Services organizations playing an increasing and more complex role in running the business, location decisions take on an even more critical role. There are several shifts impacting the back-office service delivery landscape. The first is an evo...
by | Feb 07,2020
Our panel of experts share their thoughts on what a contact centre advisor needs to know in order to provide the best possible customer service.  1. How to Show Empathy With self-service technologies primed to replace simpler and more transactional tasks, customers e...
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