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by | May 28,2018
Le stress est trop souvent considéré comme un levier du management pour améliorer la productivité des employés. Au contraire les managers doivent développer les compétences qui vont atténuer le stress de leurs collaborateurs pour améliorer leur efficacité et leur perfor...
by | May 24,2018
Even if you are its sole owner, your company has many stakeholders. The people who buy your products and services are invested in the pleasure and utility these products and services provide. Your employees and managers are invested in your business as a place to work, ...
by | May 23,2018
Votre équipe commerciale est démotivée ? Votre entreprise n’est pas condamnée pour autant. Avoir des commerciaux motivés est vital pour toute entreprise, et heureusement il est possible de remobiliser ses troupes ! Pour motiver votre équipe commerciale sur le terrain...
by | May 22,2018
In Call Center industry, the roughest, toughest and hardest job is to manage all the work environment, agent work ability and run smoothly within the boundaries. Call Center Manager challenges are more than any layman can understand. In the other words, only managers un...
by | May 21,2018
Les employés de centres d’appels ont l’importante mission d’incarner l’entreprise tout en offrant aux clients un service irréprochable. Etant donné la frénésie des centres d’appel et la nature isolante de ce travail (particulièrement pour les employés en déplacements ré...
by | May 17,2018
It has been said that your business is only as effective as your worst employee. That is a sobering thought and should cause anyone in business to ensure, as best they can, that they have an engaged workforce. Team building is motivating a group of people to work tog...
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